At RGS Group, all our products and services are customised to meet your specific requirements. As such, we maintain a strict no-return, no-refund policy.

• We do not accept returns for any reason, including but not limited to change of mind, incorrect order details, or dissatisfaction with the final product.
• Customers are responsible for reviewing all specifications, designs, and proofs carefully before confirming their orders.

• Once an order has been confirmed and payment made, no refunds will be issued under any circumstances.
• This applies to all orders, regardless of whether production has started or not.

• It is the customer’s sole responsibility to ensure that all information, artwork, and specifications provided to RGS Group are correct and final before production begins.
• RGS Group will not be held liable for any errors, omissions, or misunderstandings arising from customer-provided details.

If you have any questions regarding this policy, please contact us before placing your order:

• Phone : +65 6291-1615
• Email : customerservice@rgsgroup.com.sg
• Address : 16 Kallang Place, #07-06 to #07-09, Singapore 339156