General Questions
Frequently Asked Questions
What services does RGS Reprographic Solutions offer?
We are a digital printing company offering a full suite of digital printing services with no minimum order quantity (MOQ). We offer a wide range of reprographic and printing services including large-format printing, CAD plotting, document scanning, and custom printing for the AEC, legal, marine industries and beyond. Our capabilities also include a range of book and document binding solutions to suit various needs.
In addition to serving corporate and commercial clients, we also provide premium-quality photo printing for photo studios and fine art reproduction services for retail and gallery customers. Our focus on precision, quality, and flexibility allows us to support projects of any scale with professional results.Do you offer custom printing and binding solutions?
Yes, we do! We offer custom printing and binding solutions tailored to your specific needs. We can help you with all of the following print jobs. Even if your request is not list below, please feel free to contact us to find out more.
- Architectural or engineering documents
- Marketing materials and collaterals
- Portfolio or presentation books
- Large format posters for advertising or presentation
- Photobooks
- Fine art reproductions
What industries do you cater to?
- Architectural, Engineering &
- Construction (AEC)
- Legal
- Marine
- Photographers / Photo Studios
- Restaurants / Cafes
- Any industries which require advertising displays
How can I get a quotation for my project?
You can request a quote by:
- filling out the form on our website for us to contact you;
- emailing us at customerservice@rgsgroup.com.sg; or
- calling our office.
Can you deliver printed materials to our office or site?
Yes, we provide free delivery services across Singapore if your order value exceeds $45 before GST. We can arrange direct delivery to your office, project site, or client location.
What types of binding options do you offer?
We offer various binding options including wiro binding, saddle stitching, perfect binding, and hand-stitched options for softcover books. For hardcover books, we provide layflat binding, sew binding, screw binding, perfect binding, and back-to-back binding. Contact us for a free consultation on the type of binding you need.
Can you print custom photobooks or presentation books?
Absolutely! We specialize in custom photobooks—both softcover and hardcover—with professional layout and finishing options such as matte/gloss lamination, foil stamping, and lay flat binding.
Do you offer scanning and digital archiving services?
Yes, we provide high-resolution scanning for large-format drawings and documents, including OCR and digital archiving solutions for easy document retrieval.
How do I submit large files for printing?
You can use our online file submission portal (insert link here to Send Us Files). We also accept your transfers via Dropbox, WeTransfer, etc.
What are your operating hours?
Our standard operating hours are Monday to Friday, 8:00 AM to 6:30 PM. For urgent or after-hours jobs, please contact us to make special arrangements.
Do you offer corporate accounts or volume discounts?
Yes, we offer special pricing for corporate clients, long-term projects, and bulk printing needs. Reach out to us to discuss your requirements.
Can you assist with file layout or design for print?
Yes, our in-house design team can assist with layout, file setup, and formatting to ensure your prints are clean, professional, and accurate.
What file formats do you accept for printing?
We accept most common file formats such as PDF, TIFF, JPEG, DWG, and DWF. For best results, we recommend submitting files in high-resolution PDF format.
Do you offer same-day or express printing services?
Yes, we offer urgent and same-day printing services with slightly increased charges and on-demand 3rd party courier costs will be pass through to the customer. Please contact us directly to confirm availability.