At RGS Reprographic Solution, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website or providing your personal information, you consent to the terms outlined in this policy.

We collect different types of information to improve our services and provide a seamless experience. This may include:

• Personal Information: Name, email address, phone number, billing address, and payment details when you place an order or contact us.
• Technical Information: IP address, browser type, operating system, and device information to enhance website functionality.
• Usage Data: Pages visited, time spent on our site, and interactions with our services to improve user experience.
• Files & Content: Any documents, images, or design files uploaded for printing and reprographic services.

We use the information we collect to:

• Process and fulfill orders, including printing and binding services.
• Provide customer support and respond to inquiries.
• Improve website performance, services, and security.
• Send updates, promotions, and service-related communications (you can opt out at any time).
• Prevent fraudulent transactions and ensure compliance with legal obligations.

We do not sell or rent your personal information. However, we may share your data with:

• Third-party service providers (e.g., payment processors, shipping companies) to fulfill orders.
• Legal authorities if required by law, court order, or to protect our business from fraud or security threats.
• Business partners in cases of mergers, acquisitions, or restructuring where your data may be transferred as part of the business.

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission is 100% secure, so we encourage you to protect your login credentials and use secure networks when sharing sensitive information.

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Recognize returning visitors and store preferences.
• Analyze website traffic and optimize performance.
• Deliver personalized advertisements and promotional content.

You can disable cookies in your browser settings, but some website features may not function properly

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Any uploaded design files or documents for printing are stored temporarily and deleted after order completion unless otherwise requested.

Depending on your location, you may have the following rights regarding your personal data:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Data Deletion: Request the deletion of personal information where legally applicable.
• Opt-Out of Marketing: Unsubscribe from promotional emails by following the link provided in our communications.

To exercise your rights, please contact us at customerservice.lv@rgsgroup.net.