Placing an Order

Orders can be placed via email, online, or in person at our premises.
For custom printing jobs, we require all design files and specifications (e.g., size, quantity, material, finishing) to be clearly submitted before production begins.
Clients are responsible for checking the accuracy of their submitted files and information. We do not assume responsibility for errors in the original content or design.

Order Confirmation

For customized orders, a quotation will be issued based on your requirements.
Once the quotation is accepted the customer, the customer is required to send us written confirmation to proceed with production.
Production begins only after confirmation and (where applicable) receipt of payment.

Payment Terms

Full payment is required before we begin production for most orders unless otherwise agreed upon in writing.
For approved corporate or recurring customers, credit terms (30 days) may be extended based on account history and agreement.
We accept the following payment method: Bank transfer or PayNow

Pricing

All prices quoted are in Singapore Dollars and may be subject to prevailing taxes (e.g., GST, if applicable).
Pricing is based on job complexity, quantity, material selection, finishing, and turnaround time.

Late or Non-Payment

Orders under Cash on Delivery terms will not be released until full payment is received unless prior arrangements have been made.
For accounts on credit terms, late payments may result in suspension of service or late payment fees.
Persistent non-payment may result in collection action and denial of future service.

Changes to Orders

Any changes to a confirmed order must be communicated as soon as possible. Changes may affect the cost and turnaround time.
If production has already started, we may not be able to accommodate modifications.

Need Assistance?

If you have any questions or concerns regarding our Terms & Conditions, please contact us:

Orders & Payment Policy